There are only 2 slots left on our schedule -
set up
now
Home
Works +
Studio
Contact
EN
Let's talk
FAQ’S
A. Before Starting a Project
What should I prepare before starting a website design project?
Do I need a complete brand identity before designing a website?
Do I need a domain name and hosting in place before getting started?
How can I start a website design project with Edgee?
Does Edgee support startups or newly established businesses?
How long does it take to finalize the initial design concept?
Why should I choose Edgee over other agencies?
What value does an Edgee-designed website bring to my business?
B. Services & Scope of Work
What does Edgee’s website design service include?
Does Edgee provide SEO support for websites?
Does Edgee offer logo and brand identity design?
Does Edgee offer content writing and product photography services?
Does Edgee provide website management and long-term maintenance services?
Can Edgee handle specialized website features like booking systems or e-commerce?
C. Design & Development Process
How long does it take to complete a website?
Can I customize the design to match my preferences?
Can I request design changes after receiving the initial design draft?
Can I monitor the progress of my project?
Will my website be optimized for mobile and other devices?
How many free revision rounds do I get?
Can my website be expanded with new features later?
Will I receive a demo version before the final handover?
How does Edgee ensure the final product meets high-quality standards?
D. Pricing & Payment
How much does it cost to design a website with Edgee?
What is the payment schedule?
Are there any hidden or additional costs?
What is Edgee’s refund policy?
How are additional features or major changes billed?
E. Domain & Hosting
Does Edgee offer hosting services?
Can Edgee help me register a domain?
What if I already have a domain and hosting?
Can I transfer my website to a different hosting provider later?
F. Handover & Website Management
Can I manage the website content myself?
Is the website optimized for basic SEO?
Does Edgee provide website usage training after handover?
Can I hire another person or agency to manage my website?
G. Warranty & Maintenance
Does Edgee provide website maintenance services after handover?
How long is the website warranty period?
What happens if my website gets hacked or has technical issues?
Does my website need regular updates? Who handles it?
H. Source Code & Ownership
Who owns the website source code after the project is completed?
Can I purchase the unencrypted source code?
Does the warranty change if I receive the unencrypted source code?
I. Contract & Project Process
What is Edgee’s standard contract process?
Can I cancel the contract mid-project?
Does Edgee provide bilingual contracts (Vietnamese & English)?
How are contract modifications handled?
J. Other
Does Edgee offer additional digital marketing services like Google Ads or Facebook Ads?
Do I need a dedicated IT staff to manage my website after delivery?
Can my website integrate features like online payments, e-commerce, and booking systems?
Has Edgee worked with businesses in my industry before?
What communication channels does Edgee support for project collaboration?